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I spend 1 to 2 hours on the phone with straight talk each day and correspond back-and-forth with messages on Facebook daily. ... I've been a Straight Talk customer for over 12 years, I recently bought a new phone on 5/13/21. On 7/18/21 the screen went black, I contacted Straight Talk customer service immediately. They said when they received. I reached out to customer support via chat. I spoke to a guy named Rodrigo. After about 30 minutes of back n forth, he guaranteed that my phone would be shipped today for delivery tomorrow. At 10:20 a.m. c.s.t. he promised me a tracking number by 10:40 a.m. c.s.t. So I waited, and waited. After 2 hours I began trying to talk to someone on the. Straight Talk Wireless. Support: 1-877-430-CELL (2355) SIM Customers: 1-855-222-CELL (2355) Home Phone: 1-800-299-7784. Straight Talk Wireless on Facebook; ... All other trademarks, service marks, and trade names referenced in this site are the property of their respective owners. We do not accept those customers who ask to do the work in half an hour or an hour just because we care about our reputation and clients, so we want your essay to be the best. Without the necessary preparation time, specialists will not be able to achieve an excellent result, and the user will remain dissatisfied. I can 't get help for ** days . I spend about * hours a day making her calls to yours and they all transfer to the port department and the call is disconnected . Your chat robot suggests that I be ** in line to the agent , and after * hours starts waiting at first as *** in line . Is this normal??? I am disabled with * babies and you dare to mock me ! I bought a new SIM card in verizone on. The following are the issues on the above support line 1-800-378-1684-. 1) Hold time is an hour or longer to get hold for the 1st level support. 2) Most of the time the 1st level support would not be able to help you, will transfer to the next level, you will have another hold time for another hour before the next person will pick up the call.